Colette is growing, thanks to you! The whole team is committed every day to support you and respond to you as quickly as possible.
If you haven't found an answer to your questions in the various sections of the FAQ, here's a little reminder of the different ways to contact us:
💬 Through Colette's direct messaging (chat)
👉 I can write my request to Colette's chatbot, stating my name and asking my question.
📧 Via email
🏡 I am a host
👉 I have a question regarding cohabitation procedures, I want to modify my listing, I would like to offer another room, I have a query about candidates: hotes@colette.club
👉 I have a question regarding payments, I haven't received my rent, I don't understand the amount: paiements@colette.club
👉 I have an issue, my tenant has caused damages: assurances@colette.club
🎨 I am a club member or interested in activities
👉 I have a question about my account, how it operates, or I wish to become a member: club@colette.club
🛏️ I am a tenant
👉 I have a question about my requests, the functioning of my cohabitation, I want to initiate my notice period, I want to modify my contract: cohabitants@colette.club
Each inquiry will be addressed. Please provide as much information as possible for us to get back to you as soon as possible.